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- The bar chart below shows the number of complaints made by consumers about different types c products and services in the years 1994 and 1997...
- 作者：发表于：2007-07-04 09:54:40 点击：36 评论：0 查阅全文...
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- You are the training manager of a company which has won a large export order. You have been asked to organize foreign language training for some of your staff...
- 作者：发表于：2007-07-04 09:49:54 点击：49 评论：0 查阅全文...
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- Look at the sentences below and the job advertisements on the opposite page...
- 作者：发表于：2007-07-04 00:58:23 点击：561 评论：0 查阅全文...
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- First, it should always make sure that it provides its customers with quality goods and after-sales service. Second, it should lay enough emphasis on the feedback from its current customers and take prompt action to take care of their needs and deman...
- 作者：发表于：2007-07-04 00:54:22 点击：73 评论：0 查阅全文...
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- Look at the sentences below and at five passages taken from a book about famous management thinkers on the opposite page...
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